Claim your Apple warranty in India, step by step.
iPhone, MacBook, iPad or Watch - check coverage from the serial number, open a support case, and walk into an authorized service provider with the right documents the first time.
Check coverage by serial number
Look up your device on Apple's coverage checker (checkcoverage.apple.com) using the serial number or IMEI. It shows whether the one-year limited warranty or AppleCare+ is active before you spend time on a claim.
Confirm what's actually covered
The standard warranty covers manufacturing defects - not drops, liquid damage, or unauthorized repairs. India warranty generally applies to devices sold in India; imported units may not be serviceable here, so check first.
Start with Apple Support
Use the Apple Support app or getsupport.apple.com to describe the issue. Run the remote diagnostics they offer and save the case number - every later interaction hangs off it.
Book an authorized service location
Apple will route you to an Apple Store or an Apple Authorized Service Provider near you. Never use third-party repair before the claim is decided - non-genuine parts or unauthorized opening can void remaining coverage.
Back up, then hand over
Back up the device, disable Find My, and carry your invoice plus a government ID. Ask for the repair estimate in writing if anything is deemed out of warranty - you can escalate or decline before work starts.
What to carry to the service center
A simple claim message
Hello Apple Support, I would like to raise a warranty claim for my Apple device. Device: [model], serial/IMEI: [number], purchase date: [date], invoice attached. Issue: [describe the problem, when it started, and any diagnostics run]. Please confirm coverage, my service options in [city], expected timeline, and my case number.
Generate this with Keevora AIHow long is Apple's warranty in India?
Apple devices sold in India come with a one-year limited warranty against manufacturing defects. AppleCare+ can extend coverage and add accidental-damage protection with a service fee per incident. Check your exact status on Apple's coverage checker with your serial number.
Will Apple India honour the warranty on an iPhone bought abroad?
Not always. Apple's warranty is generally limited to the country or region of purchase, and India service centers may decline units sold elsewhere. iPhones have some international service exceptions - verify with Apple Support using your serial number before assuming coverage.
Can I claim Apple warranty without a bill in India?
Apple can often verify coverage from the serial number alone, since activation records establish the purchase window. Authorized service providers may still ask for the invoice - especially for ownership disputes or recently activated devices - so keep it stored digitally.
Does Apple warranty cover a cracked screen?
No - accidental damage like cracked screens or liquid ingress is excluded from the standard warranty. AppleCare+ covers accidental damage for a per-incident fee. A screen that fails on its own from a defect, with no impact damage, may qualify under the standard warranty.