Claim your air purifier warranty without the runaround.
Sensor reading wrong, motor failing, or an error on the display? Prepare your invoice, model, serial, and fault details, then file the claim the right way.
Confirm the warranty is active
Check the invoice date and the standard warranty (usually 1 year on the unit, sometimes longer on the motor). Note the model and serial number printed on the base or back panel.
Capture the fault
Record the exact symptom - AQI sensor reading wrong, motor not spinning, unusual noise, error code on the display, or the app failing to connect. Photos and a short video help.
Contact the brand's support
Reach the manufacturer's official India support (email, helpline, or app). Give the model, serial, purchase date, and issue. Ask for a complaint or service request number.
Book inspection or service
Let an authorized technician inspect before any third-party repair - unauthorized repairs can void the warranty. Keep the job sheet and any diagnosis in writing.
Track and escalate
Save every reply and the promised timeline. If there's no resolution, follow up, then escalate to the brand's grievance / nodal officer with your records.
What to attach to your claim
A simple claim message
Hello Support, I'd like to raise a warranty claim for my air purifier. Model: [model], serial: [number], purchase date: [date], invoice attached. Issue: [e.g. AQI sensor inaccurate and motor failing], started [when]. Please confirm eligibility, service options, expected timeline, and my service request number.
Generate this with Keevora AIHow do I claim warranty on an air purifier?
Confirm the warranty is active, record the fault and the model/serial, contact the manufacturer's official India support for a service request number, allow an authorized technician to inspect, and keep every response in writing for follow-up or escalation.
What does an air purifier warranty usually cover?
Standard warranty covers manufacturing defects in the unit and motor for a set period. It typically excludes filters (consumables), physical or liquid damage, misuse, and unauthorized repairs. Check your specific brand's terms.
My purifier is out of warranty - do I have any options?
Possibly. Your credit card may have added extended warranty or purchase protection. Keep your invoice and check that before paying for a repair.