File an LG warranty claim without the runaround.
Use this guide to prepare your invoice, serial number, defect photos, and service request before you call LG India - and to keep a written trail that holds up if the repair drags.
Confirm your coverage window
Check the invoice date, model number, and serial number before raising a request. LG warranty periods differ by product and part - compressors on refrigerators and ACs often carry longer cover than the product itself, so check both.
Register the product if you haven't
Registering your product on LG India's website ties the serial number to your ownership and speeds up verification when you file. Keep the invoice ready either way - it is the primary proof of purchase date.
Raise a service request
Contact LG India via the helpline (08069379999), WhatsApp support, or the online service request form on lg.com/in. Ask for the service request number and note the promised visit or resolution window.
Prepare for the technician visit
Most LG appliance claims are onsite. Keep the invoice, warranty card, and serial label accessible, and photograph the defect beforehand. Do not open or self-repair the unit first - unauthorized repair can void the warranty.
Track and escalate in writing
Track the repair on LG's portal or app using your request number. If timelines slip, escalate with the same number via email so there's a written trail - it matters if you later need to escalate the claim.
What to attach to your claim
A simple claim message
Hello LG Support, I would like to raise a warranty claim for my LG product. Product: [model], serial number: [number], purchase date: [date], invoice attached. Issue: [describe the problem and when it started]. Please confirm eligibility, the service visit schedule, expected timeline, and my service request number.
Generate this with Keevora AIHow do I claim LG warranty in India?
Raise a service request through LG India's helpline (08069379999), WhatsApp support, or the online request form at lg.com/in. Keep your invoice and product serial number ready, get a service request number, and track the visit through LG's repair portal.
Can I claim LG warranty without a bill?
LG typically verifies the purchase date from the invoice. Without it, service centers may treat the warranty from the manufacturing date or decline the claim. Check your retailer account, email, or product registration for proof before filing.
Does LG warranty cover the compressor separately?
Often yes. Many LG refrigerators and ACs carry a longer separate warranty on the compressor (commonly up to 10 years on select models) than the standard product warranty. Check your product's warranty terms for the exact split - labour and gas charging may still be billable after the base warranty.